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  • This topic has 21 replies, 3 voices, and was last updated 2 years, 4 months ago by .
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  • I have a white KNK Element that I am trying to set up with windows 10. I have installed the KNK Studio Version 8 and followed the installation directions. Program loads up but when I go to cut I get “ERROR LOCATING SECURITY DEVICE: 1” Looking for help. Thanks

    That message means it’s not locating the dongle. So, first off, make sure you have installed the driver for the dongle. That can be downloaded from here. Unplug the dongle, install the file, reboot Windows, wait for Windows, install the dongle, open the software and then try again.

    Then, make sure the correct license files for YOUR dongle are in the Klic-N-Kut folder on your C Drive. Are you following instructions posted somewhere?

    You’re welcome! I was hoping that was the issue. 🙂

    With the Element hooked up to your computer and turned on, go to Windows Device Manager and open the Ports folder. Check to see how the Element is listed. If you see the letters CH341, then it’s the original Element and you’ll need some different cables (see below). If it says USB-Serial COM X then your Element SHOULD be working from SCAL. In the Cut Settings window, do you have XL selected as the Model? That’s what you need to use. Then click on the Settings button in that window and verify that the Baud Rate is set to 9600. Try again by clicking on the Test Connection button. See if the same Com Port you’re using from KNK Studio is also listed in the drop-down menu if Auto isn’t working.

    If you still can’t get a response, then note that the earliest Elements, like mine, had a different kind of USB connection on the mainboard (or whatever). I’m not the best at explaining this, but when we were first testing the Element with Make The Cut (MTC) software, mine wouldn’t work but the remaining ones that KNK USA still had did work. The owner of MTC and Chad at KNK figured out the issue. Chad remembered that the early Elements were different and connected using a different kind of driver. Well, the same thing applies to Sure Cuts A Lot (SCAL). There’s one way around it… you need an RS 232 serial cable PLUS an RS 232-to-USB converter cable. If you hook up those two cables and then attach between your Element and computer, then a regular FTDI driver can be installed that will work with MTC and SCAL.

    You’re welcome! Post back if you still have problems getting the cutter communicating.

    Here’s the link:

    Click on Setup Executable in the Comments field to get the file to install. I recommend waiting to plug in the Element. Install the driver and reboot Windows. Wait for Windows and then plug in the cutter. Then check the Ports folder for a Com Port assignment. You dont’ need the number for SCAL to find it. But it helps to know that for sure it now says USB-Serial COM X before attempting to use SCAL.

    Did you try selecting COM7 from the menu instead of using Auto? Does it appear there? Also, did you test the connection from KNK Studio? It seems you still have it based on your original post, yes? That will at least tell us if the cable connection seems valid for communication.

    But just to verify… after you got the dongle issue resolved, you were able to cut from KNK Studio using direct USB, right? Or did it never work from either software program?

  • Posts
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Driver packages selection for Enterprise CAB and One-Click Bundle distribution

  • Note:
  • Panasonic Enterprise CAB packages and One-Click Driver Bundles should ONLY be used for Custom build image(s) (not to use with Panasonic Factory OEM image).
  • Please refer to the following Panasonic Security Support page on a regular basis and install the necessary update(s).
    Panasonic Security Support page

CF Series

CF-19[5/6] (mk7)

Enterprise CAB
Windows 10 64bit Ver.1607
Windows 7 32bit
Windows 7 64bit
One-Click Bundle
Windows 7 32bit
Windows 7 64bit

CF-19[Z] (mk8)

Enterprise CAB
Windows 10 64bit Ver.1709
One-Click Bundle
Windows 10 64bit Ver.1709
Windows 7 64bit

CF-20[A/B/C/D] (mk1)

Enterprise CAB
Windows 10 64bit Ver.1909
Windows 10 64bit Ver.1903
Windows 10 64bit Ver.1809
Windows 10 64bit Ver.1803
Windows 10 64bit Ver.1709
Windows 10 64bit Ver.1703
Windows 10 64bit Ver.1607
Windows 7 32bit
Windows 7 64bit
One-Click Bundle
Windows 10 64bit Ver.1909
Windows 10 64bit Ver.1903
Windows 10 64bit Ver.1809
Windows 10 64bit Ver.1803
Windows 10 64bit Ver.1709
Windows 10 64bit Ver.1703
Windows 10 64bit Ver.1607
Windows 7 32bit
Windows 7 64bit

CF-20[E/F/G/H] (mk2)

Enterprise CAB
Windows 10 64bit Ver.20H2
Windows 10 64bit Ver.2004
Windows 10 64bit Ver.1909
Windows 10 64bit Ver.1903
Windows 10 64bit Ver.1809
Windows 10 64bit Ver.1803
Windows 10 64bit Ver.1709
One-Click Bundle
Windows 10 64bit Ver.20H2
Windows 10 64bit Ver.2004
Windows 10 64bit Ver.1909
Windows 10 64bit Ver.1903
Windows 10 64bit Ver.1809
Windows 10 64bit Ver.1803
Windows 10 64bit Ver.1709

CF-31[S/U] (mk3)

Enterprise CAB
Windows 10 64bit Ver.1607
One-Click Bundle
Windows 7 32bit
Windows 7 64bit

CF-31[W/X/Y] (mk4)

Enterprise CAB
Windows 10 64bit Ver.1709
Windows 10 64bit Ver.1607
Windows 7 32bit
Windows 7 64bit
One-Click Bundle
Windows 10 64bit Ver.1607
Windows 7 32bit
Windows 7 64bit

CF-31[1/2/3/4] (mk5)

Enterprise CAB
Windows 10 64bit Ver.1809
Windows 10 64bit Ver.1803
Windows 10 64bit Ver.1709
Windows 10 64bit Ver.1703
Windows 10 64bit Ver.1607
One-Click Bundle
Windows 10 64bit Ver.1809
Windows 10 64bit Ver.1803
Windows 10 64bit Ver.1709
Windows 10 64bit Ver.1703
Windows 10 64bit Ver.1607
Windows 7 32bit
Windows 7 64bit

CF-31[6/7/8/9] (mk6)

Enterprise CAB
Windows 10 64bit Ver.20H2
Windows 10 64bit Ver.2004
Windows 10 64bit Ver.1909
Windows 10 64bit Ver.1903
Windows 10 64bit Ver.1809
Windows 10 64bit Ver.1803
One-Click Bundle
Windows 10 64bit Ver.20H2
Windows 10 64bit Ver.2004
Windows 10 64bit Ver.1909
Windows 10 64bit Ver.1903
Windows 10 64bit Ver.1809
Windows 10 64bit Ver.1803

CF-33[A/B/C/L/M/N] (mk1)

Enterprise CAB
Windows 10 64bit Ver.20H2
Windows 10 64bit Ver.2004
Windows 10 64bit Ver.1909
Windows 10 64bit Ver.1903
Windows 10 64bit Ver.1809
Windows 10 64bit Ver.1803
Windows 10 64bit Ver.1709
Windows 10 64bit Ver.1703
Windows 10 64bit Ver.1607
One-Click Bundle
Windows 10 64bit Ver.20H2
Windows 10 64bit Ver.2004
Windows 10 64bit Ver.1909
Windows 10 64bit Ver.1903
Windows 10 64bit Ver.1809
Windows 10 64bit Ver.1803
Windows 10 64bit Ver.1709
Windows 10 64bit Ver.1703
Windows 10 64bit Ver.1607

CF-33[D/E/P/Q] (mk1S)

Download
Enterprise CAB
Windows 10 64bit Ver.1909
Windows 10 64bit Ver.1903
Windows 10 64bit Ver.1809
Windows 10 64bit Ver.1803
Windows 10 64bit Ver.1709
Windows 10 64bit Ver.1703
Windows 7 32bit
Windows 7 64bit
One-Click Bundle
Windows 10 64bit Ver.1909
Windows 10 64bit Ver.1903
Windows 10 64bit Ver.1809
Windows 10 64bit Ver.1803
Windows 10 64bit Ver.1709
Windows 10 64bit Ver.1703
Windows 7 32bit
Windows 7 64bit
Gadget Serial (COM7) Driver Download For Windows

CF-52[V] (mk5)

Enterprise CAB
Windows 10 64bit Ver.1607
One-Click Bundle
Windows 7 32bit
Windows 7 64bit

CF-53[S/U/V/Y/Z] (mk3)

Enterprise CAB
Windows 10 64bit Ver.1607
Windows 7 32bit
Windows 7 64bit
One-Click Bundle
Windows 7 32bit
Windows 7 64bit

CF-53[2/3/4/5/7] (mk4)

Enterprise CAB
Windows 10 64bit Ver.1709
Windows 10 64bit Ver.1703
Windows 10 64bit Ver.1607
Windows 7 32bit
Windows 7 64bit
One-Click Bundle
Windows 10 64bit Ver.1709
Windows 10 64bit Ver.1703
Windows 10 64bit Ver.1607
Windows 7 32bit
Windows 7 64bit
Gadget Serial (COM7) Driver Download For Windows

CF-54[A/B/C] (mk1)

Enterprise CAB
Windows 10 64bit Ver.1809
Windows 10 64bit Ver.1803
Windows 10 64bit Ver.1709
Windows 10 64bit Ver.1703
Windows 10 64bit Ver.1607
One-Click Bundle
Windows 10 64bit Ver.1809
Windows 10 64bit Ver.1709
Windows 10 64bit Ver.1703
Windows 10 64bit Ver.1607
Windows 7 32bit
Windows 7 64bit

CF-54[D/E/F] (mk2)

Enterprise CAB
Windows 10 64bit Ver.1909
Windows 10 64bit Ver.1903
Windows 10 64bit Ver.1809
Windows 10 64bit Ver.1803
Windows 10 64bit Ver.1709
Windows 10 64bit Ver.1703
Windows 10 64bit Ver.1607
Windows 7 32bit
Windows 7 64bit
One-Click Bundle
Windows 10 64bit Ver.1909
Windows 10 64bit Ver.1903
Windows 10 64bit Ver.1809
Windows 10 64bit Ver.1803
Windows 10 64bit Ver.1709
Windows 10 64bit Ver.1703
Windows 10 64bit Ver.1607
Windows 7 32bit
Windows 7 64bit

CF-54[G/H/J] (mk3)

Enterprise CAB
Windows 10 64bit Ver.20H2
Windows 10 64bit Ver.2004
Windows 10 64bit Ver.1909
Windows 10 64bit Ver.1903
Windows 10 64bit Ver.1809
Windows 10 64bit Ver.1803
Windows 10 64bit Ver.1709
Windows 10 64bit Ver.1703
Windows 10 64bit Ver.1607
One-Click Bundle
Windows 10 64bit Ver.20H2
Windows 10 64bit Ver.2004
Windows 10 64bit Ver.1909
Windows 10 64bit Ver.1903
Windows 10 64bit Ver.1809
Windows 10 64bit Ver.1803
Windows 10 64bit Ver.1709
Windows 10 64bit Ver.1703
Windows 10 64bit Ver.1607

CF-C2[A] (mk1)

Enterprise CAB
Windows 7 32bit
Windows 7 64bit
One-Click Bundle
Windows 7 32bit
Windows 7 64bit

CF-C2[C] (mk2)

Enterprise CAB
Windows 10 64bit Ver.1607
Windows 7 32bit
Windows 7 64bit
One-Click Bundle
Windows 7 32bit
Windows 7 64bit

CF-C2[C] (mk2.5)

Enterprise CAB
Windows 10 64bit Ver.1607
Windows 7 32bit
Windows 7 64bit
One-Click Bundle

CF-D1[N/Q] (mk3)

Gadget serial (com7) driver download for windows 7
Enterprise CAB
Windows 10 64bit Ver.1909
Windows 10 64bit Ver.1809
Windows 10 64bit Ver.1709
Windows 10 64bit Ver.1607
One-Click Bundle
Windows 10 64bit Ver.1909
Windows 10 64bit Ver.1809
Windows 10 64bit Ver.1709

Gadget Serial (com7) Driver Download For Windows 10

CF-H2[P/S] (mk3)

Enterprise CAB
Windows 10 64bit Ver.1607
Windows 7 32bit
Windows 7 64bit
One-Click Bundle
Windows 7 32bit
Windows 7 64bit

CF-XZ6[R] (mk1)

Enterprise CAB
Windows 10 64bit Ver.20H2
Windows 10 64bit Ver.2004
Windows 10 64bit Ver.1909
One-Click Bundle
Windows 10 64bit Ver.20H2
Windows 10 64bit Ver.2004
Windows 10 64bit Ver.1909

FZ Series

FZ-55[A/B/C] (mk1)

Enterprise CAB
Windows 10 64bit Ver.20H2
Windows 10 64bit Ver.2004
Windows 10 64bit Ver.1909
Windows 10 64bit Ver.1903
Windows 10 64bit Ver.1809
One-Click Bundle
Windows 10 64bit Ver.20H2
Windows 10 64bit Ver.2004
Windows 10 64bit Ver.1909
Windows 10 64bit Ver.1903
Windows 10 64bit Ver.1809

Gadget Serial (com7) Driver Download For Windows 7

FZ-G1[A] (mk1)

Enterprise CAB
Windows 10 64bit Ver.1803
Windows 10 64bit Ver.1607
Windows 7 32bit
Windows 7 64bit
One-Click Bundle
Windows 7 32bit
Windows 7 64bit

FZ-G1[F] (mk2)

Enterprise CAB
Windows 10 64bit Ver.1803
Windows 10 64bit Ver.1709
Windows 10 64bit Ver.1607
Windows 7 32bit
Windows 7 64bit
One-Click Bundle
Windows 10 64bit Ver.1607
Windows 7 32bit
Windows 7 64bit

FZ-G1[J/K/L/M/N] (mk3)

Gadget Serial (COM7) Driver Download For Windows

Enterprise CAB
Windows 10 64bit Ver.1809
Windows 10 64bit Ver.1803
Windows 10 64bit Ver.1709
Windows 10 64bit Ver.1703
Windows 10 64bit Ver.1607
Windows 7 32bit
Windows 7 64bit
One-Click Bundle
Windows 10 64bit Ver.1809
Windows 10 64bit Ver.1703
Windows 10 64bit Ver.1607
Windows 7 32bit
Windows 7 64bit

FZ-G1[P/Q/R] (mk4)

Gadget Serial (COM7) Driver Download For Windows
Enterprise CAB
Windows 10 64bit Ver.1909
Windows 10 64bit Ver.1903
Windows 10 64bit Ver.1809
Windows 10 64bit Ver.1803
Windows 10 64bit Ver.1709
Windows 10 64bit Ver.1703
Windows 10 64bit Ver.1607
Windows 7 32bit
Windows 7 64bit
One-Click Bundle
Windows 10 64bit Ver.1909
Windows 10 64bit Ver.1903
Windows 10 64bit Ver.1809
Windows 10 64bit Ver.1803
Windows 10 64bit Ver.1709
Windows 10 64bit Ver.1703
Windows 10 64bit Ver.1607
Windows 7 32bit
Windows 7 64bit

FZ-G1[U/V/W] (mk5)

Enterprise CAB
Windows 10 64bit Ver.20H2
Windows 10 64bit Ver.2004
Windows 10 64bit Ver.1909
Windows 10 64bit Ver.1903
Windows 10 64bit Ver.1809
Windows 10 64bit Ver.1803
One-Click Bundle
Windows 10 64bit Ver.20H2
Windows 10 64bit Ver.2004
Windows 10 64bit Ver.1909
Windows 10 64bit Ver.1903
Windows 10 64bit Ver.1809
Windows 10 64bit Ver.1803

FZ-M1[C] (mk1)

Enterprise CAB
Windows 10 64bit Ver.1703
Windows 7 32bit
Windows 7 64bit
One-Click Bundle
Windows 7 32bit
Windows 7 64bit

FZ-M1[F] (mk2)

Enterprise CAB
Windows 10 64bit Ver.1909
Windows 10 64bit Ver.1903
Windows 10 64bit Ver.1809
Windows 10 64bit Ver.1803
Windows 10 64bit Ver.1709
Windows 10 64bit Ver.1703
Windows 10 64bit Ver.1607
Windows 7 32bit
Windows 7 64bit
One-Click Bundle
Windows 10 64bit Ver.1909
Windows 10 64bit Ver.1903
Windows 10 64bit Ver.1809
Windows 10 64bit Ver.1803
Windows 10 64bit Ver.1709
Windows 10 64bit Ver.1703
Windows 10 64bit Ver.1607

FZ-M1[J] (mk3)

Enterprise CAB
Windows 10 64bit Ver.20H2
Windows 10 64bit Ver.2004
Windows 10 64bit Ver.1909
Windows 10 64bit Ver.1903
Windows 10 64bit Ver.1809
Windows 10 64bit Ver.1803
One-Click Bundle
Windows 10 64bit Ver.20H2
Windows 10 64bit Ver.2004
Windows 10 64bit Ver.1909
Windows 10 64bit Ver.1903
Windows 10 64bit Ver.1809
Windows 10 64bit Ver.1803

FZ-M1[A] Value (mk1)

Enterprise CAB
Windows 10 64bit Ver.1607
One-Click Bundle

FZ-M1[D] Value (mk2)

Enterprise CAB
Windows 10 64bit Ver.1909
Windows 10 64bit Ver.1903
Windows 10 64bit Ver.1809
Windows 10 64bit Ver.1803
Windows 10 64bit Ver.1709
Windows 10 64bit Ver.1703
One-Click Bundle
Windows 10 64bit Ver.1909
Windows 10 64bit Ver.1903
Windows 10 64bit Ver.1809
Windows 10 64bit Ver.1803
Windows 10 64bit Ver.1709
Windows 10 64bit Ver.1703

FZ-M1[G] Value (mk3)

Gadget Serial (com7) Driver Download For Windows Xp

Enterprise CAB
Windows 10 64bit Ver.20H2
Windows 10 64bit Ver.2004
Windows 10 64bit Ver.1909
Windows 10 64bit Ver.1903
Windows 10 64bit Ver.1809
Windows 10 64bit Ver.1803
One-Click Bundle
Windows 10 64bit Ver.20H2
Windows 10 64bit Ver.2004
Windows 10 64bit Ver.1909
Windows 10 64bit Ver.1903
Windows 10 64bit Ver.1809
Windows 10 64bit Ver.1803

Gadget Serial (com7) Driver Download For Windows 8

FZ-Q1[C] (mk1)

Enterprise CAB
Windows 10 64bit Ver.1607
Windows 7 32bit
Windows 7 64bit
One-Click Bundle
Windows 7 32bit
Windows 7 64bit

FZ-Q2 (mk1)

Enterprise CAB
Windows 10 64bit Ver.1803
Windows 10 64bit Ver.1709
Windows 10 64bit Ver.1703
One-Click Bundle
Windows 10 64bit Ver.1703

Gadget Serial Driver Download For Windows 7

FZ-Y1 (mk2)

Enterprise CAB
Windows 10 64bit Ver.1607
One-Click Bundle
Windows 10 64bit Ver.1607
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